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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Garcia

Amy Garcia

October 15, 2025

5  out of  5
rating by Amy Garcia
"Larry gave me the best customer service and great price for insurance"
We responded:
"Thank you, Amy, for sharing your positive experience with us. It's wonderful to hear that Larry provided you with excellent customer service and a great price for your insurance needs. Your feedback is greatly appreciated and motivates us to continue delivering outstanding service."
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alexis martinez

September 25, 2025

5  out of  5
rating by alexis martinez
"Super helpful, and sweet. Straight to the point. Definitely recommend getting insurance with this agent."
We responded:
"Thank you, Alexis, for sharing your positive experience. It's wonderful to hear that you found the service helpful and straightforward. Your recommendation means a lot, and it's great to know that you had a pleasant experience. We look forward to continuing to assist you with your insurance needs."
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Vanessa Vasquez

September 23, 2025

5  out of  5
rating by Vanessa Vasquez
"To be honest, I was anxious searching for an insurance company. I chose the first five-star agency after searching Google. It's clear why they're rated five stars. I wholeheartedly endorse them. Very knowledgable, exact, and patient. Larry is also attempting to negotiate the greatest prices and discounts for you. West Texas is where we need bundles! Larry, thank you!"
We responded:
"Thank you, Vanessa, for sharing your experience. It's wonderful to hear that Larry and the team were able to ease your anxieties and provide the knowledgeable and patient service you were looking for. We're glad to have earned your endorsement and are committed to continuing to offer great prices and discounts. Your support means a lot to us!"
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Rebecca Walker

September 19, 2025

5  out of  5
rating by Rebecca Walker
"Larry was very helpful to me, upfront and honest, very knowledgeable and concerned with my wishes.. Thank you Larry!!"
We responded:
"Thank you for sharing your experience, Rebecca. It's wonderful to hear that Larry was able to assist you with such care and expertise. We appreciate your feedback and are glad to know that you felt supported and understood. Your satisfaction is important to us, and we're here to help whenever you need."
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Amy Ferrell

September 18, 2025

5  out of  5
rating by Amy Ferrell
"Larry is a great person to work with, love the dedication he brings to our family with his service ."
We responded:
"Thank you, Amy, for sharing your positive experience with Larry. It's wonderful to hear how his dedication has made a difference for your family. Your feedback is greatly appreciated, and we're delighted to have you as part of our community."
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Terri Pando

September 17, 2025

5  out of  5
rating by Terri Pando
"Rolanda was an absolute pleasure to work with! She was so professional, kind, patient and thorough, always willing to work around my schedule, late evenings, early mornings, and weekends. She took the time to answer all my questions and explain every detail clearly. She went above and beyond helping me find the best coverage at the right price. I truly appreciated her time and care throughout the process. I highly recommend Rolanda."
We responded:
"Thank you so much for sharing your experience with Rolanda. It's wonderful to hear how professional, kind, and accommodating she was in assisting you. We're delighted that she could provide the thorough and flexible service you needed, and it's great to know she helped you find the best coverage at the right price. Your recommendation means a lot to us, and we're grateful for your feedback."
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Laura Smith

September 8, 2025

5  out of  5
rating by Laura Smith
"Larry was awesome and knew exactly what I was wanting. He was patient with my ignorance of the type of insurance I was wanting and what exactly I needed . He followed through quickly each of the follow up things that needed to be done. But the bottom line is he saved me over $300 a month $3600 a year THANK YOU!!"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Larry was able to assist you effectively and help you save significantly on your insurance. We always aim to provide knowledgeable and patient service, and it’s great to know that Larry met your expectations. Your feedback is greatly appreciated, and we’re glad to have you as a valued customer."
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carolina mariñelarena

September 5, 2025

5  out of  5
rating by carolina mariñelarena
"Amelia R Dossey She was always nice and now’s how to explain and talk to people"
We responded:
"Thank you, Carolina, for sharing your feedback about your experience with Amelia. It's wonderful to hear that she was able to communicate effectively and provide you with the assistance you needed. Your satisfaction is important to us, and we appreciate your kind words."
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PowerWheel123

July 9, 2025

5  out of  5
rating by PowerWheel123
"Larry was by far the best insurance agent I’ve dealt with. Everything was quick, fast, he was informative, and made sure I understood what my options were! Definitely recommend State Farm, but ask for Larry!! Preciate the help again Larry 🤘🏾"
We responded:
"Thank you for sharing your experience with us! It's wonderful to hear that Larry provided you with such excellent service. Your recommendation means a lot, and we're glad to have been able to assist you. We appreciate your feedback and look forward to serving you again in the future."
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Sean Llora

July 8, 2025

5  out of  5
rating by Sean Llora
"Rolanda provided excellent customer service! I definitely recommend this agency!"
We responded:
"Thank you, Sean, for sharing your positive experience with us. It's wonderful to hear that Rolanda provided you with excellent customer service. Your recommendation means a lot, and we're glad to have met your expectations. We look forward to continuing to serve you in the future."
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Linda Robertson

July 8, 2025

5  out of  5
rating by Linda Robertson
"Rolanda is the best! She is dependable and trustworthy."
We responded:
"Thank you for recognizing Rolanda's dedication and trustworthiness! We appreciate your kind words and are grateful to have her on our team."
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Buddy Pearce

June 30, 2025

5  out of  5
rating by Buddy Pearce
"Great services and always willing to help. Friendly and works hard to get my requests taken care of."
We responded:
"Thank you Buddy for giving our office an outstanding review, and allowing us to serve you. "
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Maria Flores

June 27, 2025

5  out of  5
rating by Maria Flores
"Thank you to the Grimes group most definitely highly recommend for your insurance needs"
We responded:
"Maria thank you for your kind words and excellent review. We love helping our customers. "
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michaela hensiek

June 27, 2025

5  out of  5
rating by michaela hensiek
"Karla Grimes-State Farm insurance company did amazing quick work on getting my new property insured, and getting me a $600 cheaper insurance on my truck every 6 months."
We responded:
"Michaela, thank you for the wonderful review, it was our pleasure to help you. Welcome to The Grimes Group Family."
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Michael Watkins

June 17, 2025

5  out of  5
rating by Michael Watkins
"Fantastic fantastic fantastic. They took care of all of my business needs I am a new business owner Watco backflow LLC. They got my insurance taken care of for me!! Took less than an hour. To get everything taking care of I will definitely definitely definitely be using them for other insurance. As my business grows I would definitely recommend using this agency"
We responded:
"Thank you, Michael, for sharing your experience with us. It's wonderful to hear that we could assist with your insurance needs so efficiently. We're delighted to be part of your journey as a new business owner with Watco Backflow LLC. Your recommendation means a lot, and we're here to support you as your business continues to grow. Looking forward to working with you again in the future!"
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Angelina Villarreal

June 11, 2025

5  out of  5
rating by Angelina Villarreal
"Great service got what i needed and wanted no hassle done within 15 minutes Thank you Larry for meeting my needs and helping me out!"
We responded:
"Thank you, Angelina, for sharing your positive experience with us. It's wonderful to hear that Larry was able to assist you efficiently and meet your needs. We appreciate your feedback and are delighted to know that you received the service you were looking for. Your satisfaction is our priority, and we're glad we could help."
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Lena Dupee

May 8, 2025

5  out of  5
rating by Lena Dupee
"Larry was easy to work with, answered ally questions satisfactorily and is helping me save money on home and auto insurance. I'm excited to be a part of State Farm again!"
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Larry was able to assist you effectively and help you save on your home and auto insurance. We're delighted to have you back with State Farm and appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out."
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elias torres

May 7, 2025

5  out of  5
rating by elias torres
"Big thanks to Rolanda Dossey she was very good in explaining everything and helping me get the coverage I need highly recommended !!!"
We responded:
"Thank you Elias for the wonderful review. Rolanda is very knowledgeable and loves helping others. Welcome to The Grimes Group family at Karla Grimes State Farm."
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Tyler Johnson

April 3, 2025

5  out of  5
rating by Tyler Johnson
"Great customer service"
We responded:
"Thank you, Tyler, for your wonderful feedback. It's fantastic to hear that you had a great experience with our customer service. Your satisfaction is very important to us, and we're glad we could meet your expectations. If there's anything else we can do for you, please let us know."
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Aaron Serna

March 28, 2025

5  out of  5
rating by Aaron Serna
"Rolanda was awesome and super helpful! Great place to go for your insurance needs. Super kind and friendly as well as answering any questions you have."
We responded:
"Aaron, thank you for your kind words. Rolanda and our Team love helping our customers. Welcome to The Grimes Group family"
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Ernesto Natividad

March 26, 2025

5  out of  5
rating by Ernesto Natividad
"Very satisfied with my care 😊"
We responded:
"Ernesto, thank you for giving our team a wonderful review. We love helping our customers and our communities. "
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Amy Williamson

March 14, 2025

5  out of  5
rating by Amy Williamson
"Excellent customer service experience."
We responded:
"Thank you Amy for the wonderful review. We love helping others. Welcome to The Grimes Group. "
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Ashlee Galindo

February 21, 2025

5  out of  5
rating by Ashlee Galindo
"Larry is so informative and helpful!"
We responded:
"Thank you Ashlee for leaving us a wonderful review. We want to make sure everyone gets a personalized plan in our office. Larry loves helping our guests."
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Tamara Garcia

February 20, 2025

5  out of  5
rating by Tamara Garcia
"Larry provided great customer service. He was very professional and was very patient and polite. We recommend State Farm to all. Thank you Larry from The Garcia’s"
We responded:
"Tamara, thank you for the kind review. Larry loves helping others and we are blessed to have you as part of The Grimes Group"
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Danny Dossey

February 19, 2025

5  out of  5
rating by Danny Dossey
"I’ve been a customer of Karla Grimes for several years and her team is the best. I highly recommend them."
We responded:
"Thank you Danny for your kind words. We love serving our customers and we love that you are part of The Grimes Group Family. "